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District Technology Plans

Technology Services Department

Tech Services Dept

Staff

The Technology Services Department oversees a variety of services, including network and server management, support and troubleshooting, audio/visual installation, and educational technology.  Our team is located at the district Operational Services Center (OPS Center): 

As of November 28, 2016, Data Services has moved to the District Office and is a part of the Office of Assessment and Accountability.

Technology

The Technology Services Department is responsible for the day to day operations of our district network.  We use the TechDesk system to have work orders generated by staff at each site.  

District wide and network related assistance:

Our staff of Technology Support Specialists serve all sites and departments in the district.  These specialists are split into three groups, each responding to work orders to a range of sites in ‘Zone 1,’ ‘Zone 2,’ or ‘Zone 3.’  Midway through the year, the teams will switch zones to support a new set of sites.  This model of support allows us to be flexible with deploying personnel and helps build district-wide support capacity with our staff.

  • Albert Avila, Technology Support Specialist
  • Shawn Cullum, Technology Support Specialist
  • Giuliano Mazzina, Technology Support Specialist
  • Christopher Mitchell, Technology Support Specialist
  • Fabiana Moradkhani, Technology Support Specialist
  • Randy Moore, Technology Support Specialist
  • Robert Rawers, Technology Support Specialist
  • Elisa Sanderson, Technology Support Specialist
  • Trent Wallers, Technology Support Specialist

If you need assistance from a Technology Support Specialist, please contact your site "Requestor" for technology services who can enter a work order through our work order system called TechDesk.  Your work order will be assigned and prioritized by our team.

Have an immediate need?  Contact our Help Desk!  The Technology Department staffs a Help Desk Technician who can respond to a variety of technology needs and assist with troubleshooting.  If he can't fix the issue, he can work to assign it to one of our Technology Support Specialists in the field.  For more information about when to contact the Help Desk and when to submit a Tech Desk request, please see our handy guide here.

  • James Flippen, Help Desk Technician- 664-9220
  • 8:30-2:30, Monday-Friday (During the regular school year)

Audio Visual

The Technology Department also provides support with audio-visual needs in the district.  This includes, but is not limited to projector installation, presentation equipment consultation and purchasing, and a/v system troubleshooting and diagnostics.  If you need support with an existing a/v system, please submit a Tech Desk request.  If you would like consultation on new equipment or systems, please complete the Technology Department Project Consultation Form here.

TUSD Tech Logo

Operational Services Center

2570 Acme Court

Turlock, CA  95380

Help Desk

Tech in TUSD